First, define what must work. Then choose the right tools.
Four areas. One point of contact.
From websites and web applications to software connections and support, every intervention starts with a practical need.
01 / Web
Websites and e-commerce
I build new websites or renew existing ones, with clear catalogues and purchasing journeys for retail and trade customers.
A slow website that is difficult to update
A complicated purchasing journey
Unclear catalogues
B2B and B2C sales to organise
02 / Connections
Automation and connections
I move data and requests between the software you already use, including e-commerce and management systems. First, I verify the available software, access and data exchange options.
Data copied repeatedly between systems
Orders transferred manually
Requests scattered across email and spreadsheets
Automation to assess with APIs and Power Platform
03 / Applications
Web applications and client areas
I build online spaces for requests, quotes and documents, with separate access for clients and collaborators defined for each project.
Quotes that are difficult to create and track
Documents exchanged without one clear place
Access and roles to separate
Operational interfaces needed on mobile
04 / Support
Website management and support
I manage hosting, updates, maintenance and support according to the agreed plan. WebCare is the offer that brings these services together.
Updates repeatedly postponed
Maintenance without one point of contact
Hosting and website managed separately
Support requests that need organising
When an off-the-shelf solution is not enough, I build what is needed.
I do more than install and configure existing tools. I write custom code to add features, connect the software you use and automate manual steps.
Why should someone stop working just to record an order?
In a small family-run company, five people move constantly between the counter, back room, customers, parcels and stock. When something needs reordering, someone either stops to record it or risks forgetting it.
A simple request, too many interruptions.
The request starts as a quick spoken reminder while everyone is already doing something else. The person handling purchasing comes back to it later, between calls, customers and supplier emails.
When somebody needs an update, the search starts again: was the order placed, which supplier received it, and did a reply arrive?
“Did we order it?” · “Has it shipped?” · “When will it arrive?”
The request stays verbal. It no longer relies on memory.
I built the workflow around the existing habit instead of forcing people to change how they work.
01 / Voice. The person dictates the item, quantity and supplier when known.
02 / Capture. Apps Script records the request in the app and shared Google Sheet.
03 / Status. Purchasing updates the order; date and time remain recorded.
04 / Visibility. The person who raised the request can see whether it still needs action or has already been ordered.
WHAT I BUILT
A small application connected to Google Sheets and Apps Script to collect requests, track their status and keep a shared record. The workflow can be extended to supplier emails: where the process and access allow it, AI can identify the related order and propose a status or delivery update. That extension is enabled and verified case by case.
Different technologies. Same method: start from how the company actually works and remove unnecessary steps.
Focused solutions, when the context calls for them.
Products and specialist capabilities enter the project only when they simplify a real operational step.
Product Pronto
Proprietary product · WooCommerce operations
Publish and update WooCommerce products from your phone through a simple guided workflow, without entering WordPress admin. The store is connected during activation and each client has a private area.
A custom solution for collecting files by client or case, organising them and preparing draft requests for missing documents, always reviewed before sending. We start with one process in your firm and a focused demo before defining the solution.
Collaboration on development, connections and maintenance, including white-label delivery when appropriate. Scope, capacity and availability are agreed for each project.
When a funded project includes platforms, websites, automation, AI or digital infrastructure, I can join as the technical supplier and work with the company, consultant or agency leading it.